Welcome to Caerwys Vets

At Caerwys Veterinary Surgery we pride ourselves on our own out-of-hours service to our clients, so that your animal will always be seen by one of our vets.

A personal service with continuity

Our aim is to provide the best possible care for our patients and their owners and we pride ourselves in being able to offer a personal service with continuity. One of the major benefits of running our own emergency service is that our staff will have full access to your pet’s medical history, even if you usually visit our branch surgery in Rhyl.

Fully equipped operating theatres and hospitalisation facilities

Both our Caerwys and Rhyl surgeries have fully equipped operating theatres and hospitalisation facilities. To help us rapidly diagnose your pet’s problems we have an Xray machine, ultrasonography and on-site laboratory equipment for analyzing blood and urine samples.

The Caerwys Pet Plan Agreement

The Caerwys Pet Plan Agreement will commence at the point you provide the completed Agreement to us and make the first payment to us. however, the agreement will be conditional on your WorldPay recurring payments being confirmed. If your WorldPay recurring payment is not confirmed your agreement will terminate and we will refund to you any amounts which you have paid to us, less the cost of treating your pet(s) to that date of or any administration costs reasonably incurred by us.

You have a period of 7 days from the date on which you deliver your completed Agreement (your cooling off period). Where you do this, we shall refund to you any amounts which you have paid to us, less the cost of treating your pet(s) to that date of or any administrative costs reasonably incurred by us.